PRIVACY POLICY

Last Updated: April 3, 2025

1. INTRODUCTION

Welcome to Knott Working ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website knottworking.com (the "Site") or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

2. INFORMATION WE COLLECT

We collect several types of information from and about users of our Site, including:

Categories of Personal Information

In accordance with the California Consumer Privacy Act (CCPA), we collect the following categories of personal information:

  • Identifiers: Including first and last name, email address, phone number, physical/mailing address, IP address, and device identifiers

  • Customer Records Information: Including payment information when you make a purchase

  • Commercial Information: Products or services purchased, obtained, or considered

  • Internet Activity Information: Browsing history, search history, and information regarding interaction with our website

  • Geolocation Data: General location data derived from IP address

  • Inferences: Drawn from any of the information identified above to create a profile reflecting your preferences and characteristics

Personal Information

  • First and last name

  • Email address

  • Phone number

  • Physical/mailing address (when you purchase goods or services)

  • Payment information (processed securely through our payment processors)

Usage Information

  • Information about your browser, IP address, and device

  • How you interact with our Site

  • Pages you visit and features you use

Cookies and Tracking Technologies

We and our third-party service providers use cookies, web beacons, and other tracking technologies to track activity on our Site and to enhance your experience.

3. HOW WE USE YOUR INFORMATION

We use your information for various purposes, including to:

  • Provide, maintain, and improve our Site and services

  • Process transactions and send related information

  • Send administrative information, such as updates or changes to our policies

  • Send marketing communications to those who have opted in to receive emails

  • Personalize your experience and deliver content relevant to your interests

  • Create custom audiences and lookalike audiences on advertising platforms like Meta (Facebook) and Google

  • Respond to your inquiries and provide customer support

  • Monitor and analyze usage trends

  • Protect the security and integrity of our Site

4. DISCLOSURE OF YOUR INFORMATION

We may share your personal information with:

Service Providers

We share information with third-party vendors, service providers, and other business partners who perform services on our behalf, such as:

  • Email service providers

  • Payment processors

  • Analytics providers

  • Advertising platforms (Meta, Google)

  • Website hosting and maintenance providers

  • Customer relationship management systems

Business Partners and Professional Referrals

We may share your information with:

  • Divorce attorneys and legal professionals

  • Financial advisors and consultants

  • Mental health professionals and counselors

  • Community moderators or facilitators

  • Partners for joint marketing initiatives, webinars, or events

  • Other professionals who may provide complementary services

Additional Third Parties

As our business evolves, we may share information with other types of third parties not specifically listed above to help us provide our services, expand our offerings, or better serve our community. We will always ensure any third party with whom we share information maintains appropriate security and confidentiality measures.

Legal Requirements

We may disclose your information where required by law or if we believe such action is necessary to comply with a legal obligation.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information with any other third party with your prior consent to do so.

5. YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know and Access

You have the right to request information about the personal information we have collected about you over the past 12 months, including:

  • Categories of personal information collected

  • Categories of sources from which personal information is collected

  • Business or commercial purpose for collecting or sharing personal information

  • Categories of third parties with whom we share personal information

  • Specific pieces of personal information we have collected about you

Right to Delete

You have the right to request deletion of personal information we have collected from you, subject to certain exceptions allowed under applicable law.

Right to Correct

You have the right to request correction of inaccurate personal information that we maintain about you.

Right to Opt-Out of Sale or Sharing

While we do not sell your personal information in the traditional sense, some of our advertising activities (like creating lookalike audiences) may be considered "sharing" under California law. You have the right to opt out of this sharing.

To opt out of the sharing of your personal information, please click on the "Do Not Sell or Share My Personal Information" link located in the footer of our website or contact us using the information in Section 10.

Right to Limit Use and Disclosure of Sensitive Personal Information

The CPRA grants California consumers the right to limit the use and disclosure of sensitive personal information. While we generally do not collect sensitive personal information as defined by the CPRA, if we do collect such information, you have the right to direct us to limit our use of your sensitive personal information to only what is necessary to provide you with our services.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not:

  • Deny you goods or services

  • Charge you different prices or rates for goods or services

  • Provide you with a different level or quality of goods or services

  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services

How to Exercise Your Rights

To exercise your rights under the CCPA/CPRA, please submit a verifiable consumer request to us by:

  • Emailing us at: Knottworking@knottworking.com

  • Visiting: knottowrking.com/privacy-request

Only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may make a verifiable consumer request up to twice within a 12-month period.

We will respond to your request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you

  • Whether there is a legal obligation to which we are subject

  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations)

When we no longer need to use your personal information, we will remove it from our systems and records and/or take steps to properly anonymize it so that you can no longer be identified from it.

7. COOKIES AND TRACKING TECHNOLOGIES

Types of Cookies We Use

  • Essential cookies: Required for the Site to function properly

  • Analytical/performance cookies: Allow us to recognize and count visitors and analyze how they use our Site

  • Functionality cookies: Enable the Site to provide enhanced functionality

  • Targeting cookies: Record your visit to our Site, the pages you visit, and the links you follow to deliver more relevant ads

Your Choices Regarding Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. If you disable or refuse cookies, please note that some parts of the Site may not function properly.

8. DATA SECURITY

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. CHILDREN'S PRIVACY

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete such information.

10. CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy from time to time. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Site and this Privacy Policy to check for any changes.

11. CONTACT INFORMATION

If you have any questions or comments about this Privacy Policy, please contact us at: knottworking@knottworking.com